Photo: Michael Ochs Archives
Louisville ended its football home opener with a 30-3 win against Eastern Kentucky on Saturday, but the school's athletic director still found a need to apologize.
UofL Athletic Director Vince Tyra sent an email to season ticket holders saying sorry for the "profoundly unacceptable issues we experienced last night at Cardinal Stadium, in particular, excessive concessions wait times and ticket scanning."
"Simply put, last night did not meet your standard or expectation, and certainly did not meet ours.
We share your frustration and are working with immediacy to address these issues within our department and with our operational partners, Centerplace and CSC. We are actively working thorough operational solutions today regarding everything from technical device failure to labor voids," Tyra's letter continued.
Several fans took to Twitter to complain about the in-game experience, including long lines and moldy chairs.
The next home game is Friday against the University of Central Florida.